Skip to main content

Introduction to Digital Product Management

Key Stakeholders in Product Development

0:00
LearnStep 1/2

Product Stakeholders

Key Stakeholders in Product Development

Internal Stakeholders

StakeholderPrimary InterestPM Interaction
EngineeringTechnical feasibility, qualityDaily collaboration
DesignUser experience, aestheticsDaily collaboration
SalesFeatures that close dealsFeature requests, demos
MarketingPositioning, messagingLaunch planning
Customer SuccessUser satisfaction, retentionFeedback, escalations
FinanceBudget, ROIBusiness cases
LegalCompliance, riskPrivacy, terms
Executive TeamStrategy, growthUpdates, alignment

External Stakeholders

  • Users/Customers: The people who use your product
  • Partners: Integration partners, resellers
  • Investors: Board members, VCs
  • Regulators: Government agencies, industry bodies

Stakeholder Mapping

plaintext

Stakeholder Management Tips

  • Identify all stakeholders early
  • Understand their needs and concerns
  • Communicate regularly and appropriately
  • Manage expectations proactively
  • Build relationships before you need them